Setting Up PromptPay QR Codes on Receipts

    Enable PromptPay in MeeD POS so the system automatically prints a QR code on every receipt, letting customers scan and pay instantly, with no need to wait for staff to generate a separate QR code. Setup takes no more than 5 minutes.

    PromptPay / Thai QR PaymentiPad / iPhone~5 minutes

    What You'll Need

    • An iPad with the MeeD POS app installed
    • A phone number linked to a PromptPay account
    • The account name to show on the receipt
    • Admin access to reach the settings

    How to Set It Up

    Step 1 — Open the Payment Settings Menu

    1

    Open the Left Menu, Tap 'Settings'

    Open the MeeD POS app on iPad, tap the ☰ icon in the top-left corner, scroll down to "System", and select "Settings".

    Opening the MeeD POS left menu and selecting Settings under System
    Requires Admin access to reach the settings menu.
    2

    Select the 'Payments' Section

    On the settings screen, tap "Payments" in the left menu bar to open all payment settings.

    Step 2 — Enable PromptPay

    3

    Turn On the 'Enable PromptPay' Toggle

    Under "PromptPay Settings", tap the "Enable PromptPay" toggle so it turns green.

    Turning on the Enable PromptPay toggle on the MeeD POS payment settings screen
    4

    Enter the Phone Number and Account Name

    Enter the PromptPay phone number in the "PromptPay Phone Number" field, and the name to display in the "Display Name" field, e.g. your shop or company name.

    Double-check the phone number before saving, since the QR code is generated directly from it — an incorrect number sends payments to the wrong account.
    5

    Turn On the 'Show on Receipt' Toggle

    Turn on the "Show on Receipt" toggle so the system automatically prints a QR code on receipts every time a customer pays via PromptPay.

    Turning on the Show on Receipt toggle to automatically print a PromptPay QR code on receipts
    Below the toggle, a preview reads "View QR code for: 0XXXXXXXXXX", confirming the system has the correct number.
    6

    Tap 'Save Now' to Save

    Tap the orange "Save Now" button in the top-right corner to save all settings.

    Saved successfully — the system is now ready to generate a PromptPay QR code for every order paid this way.

    Step 3 — Test Accepting a PromptPay Payment

    7

    Select Items and Tap 'Pay'

    Go back to the sales screen, select the items you want, then tap the orange "Pay" button at the bottom.

    Adding items to the cart on the MeeD POS sales screen, then tapping Pay
    8

    Select 'Transfer (PromptPay)' — the QR Code Appears Instantly

    On the payment screen, select "Transfer (PromptPay)" — the system generates a Thai QR Payment code with the correct amount instantly. Have the customer scan it with their banking app and confirm the transfer.

    The MeeD POS PromptPay payment screen showing a Thai QR Payment code with the amount
    The system also shows the customer a 4-step guide: show QR → scan → verify amount → confirm.

    Step 4 — Confirm the QR Code Appears on the Receipt

    9

    Tap 'Confirm Payment' and Print the Receipt

    Once the customer has transferred the money, tap the orange "Confirm Payment" button. The system shows a "Payment Successful" screen with a transaction number, then tap "Print Receipt".

    The Payment Successful screen in MeeD POS with a Print Receipt button
    10

    Check the QR Code on the Receipt

    The printed receipt shows a Thai QR Payment and PromptPay QR code, with the account name and amount at the bottom. Customers can scan it again to pay, or keep it as a record.

    A MeeD POS receipt with a Thai QR Payment and PromptPay QR code at the bottom, with account name and amount
    The QR code on the receipt is ready to use — customers can scan and pay instantly, with no need for staff to generate a separate QR code.

    Common Issues

    I don't see a QR code on the receipt even though it's enabled

    Check that the "Show on Receipt" toggle is on, not just "Enable PromptPay", and that you tapped Save Now. The QR code only shows when the customer pays via PromptPay.

    The QR code scans, but the amount doesn't match

    Check that the amount wasn't edited during checkout, and that the customer scanned the QR code directly from the POS screen, not from a photo.

    I entered a phone number, but no QR preview shows

    Check that the phone number is correct and linked to a PromptPay account. Try tapping Save Now and reopening the settings screen.

    The customer transferred the money, but the system doesn't confirm automatically

    MeeD POS doesn't receive automatic transfer confirmation from banks. Staff need to verify the amount received themselves and tap "Confirm Payment" manually.

    Need More Help?

    Set it up but the QR code still isn't showing, or want the team to help remotely? Get in touch.

    Chat on LINECall 086-499-9299View All Guides